FAQs

Frequently Asked Questions

01. How do I contact Customer Service?

Please visit our Contact page and send us a message. We’ll get back to you as soon as possible.

02. How long does shipping take?

Orders are shipped within 1–3 days. Estimated delivery is 6–12 days.

03. Do you offer free shipping?

Yes. We offer free shipping on all products, worldwide.

04. Are there any customs duties or taxes?

No. Duties and taxes are included. You will not be asked to pay any additional fees.

05. What is your return policy?

You have 60 days to return your order. Refunds are processed within 5–10 days after we receive the returned item.

06. What currency are prices in?

All prices are in USD.

07. How do I track my order?

Once your order ships, you’ll receive a tracking link by email. You can also contact us via our Contact page for updates.

08. Do you ship internationally?

Yes. We ship worldwide with free shipping on all orders.

09. How can I stay updated on new products and offers?

Sign up for our emails to receive skin tips, new launch updates, and subscriber-only offers.

10. What if I didn’t find my question here?

If your question isn’t answered here, please reach out through our Contact page. We’re happy to help.

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